Instagram whatsapp messenger down many update#
Instagram whatsapp messenger down many full#

'That streamlines things on a daily basis - but because everything is in the same place, when that place has a problem, nothing works.' 'For security reasons, Facebook has had to very strongly concentrate its infrastructure,' he said. 'Normally it's good not to put all your eggs in one basket,' said Pierre Bonis of AFNIC, the association that manages domain names in France.

Instagram whatsapp messenger down many update#

Why did it take so long to fix the problem? -Įxperts say Facebook's technical infrastructure is unusually reliant on its own systems - and that proved disastrous on Monday.Īfter Facebook sent the fateful routing update, its engineers got locked out of the system that would allow them to communicate that the update had, in fact, been an error. It's not yet clear how or why, but Facebook's routers essentially sent a message to the internet announcing that the company's servers no longer existed. In the same way that air traffic controllers sometimes make changes to flight schedules, 'Facebook did an update of these routes,' Slim said.īut this update contained a crucial error. Sami Slim of data centre company Telehouse compared BGP to 'the internet equivalent of air traffic control'. Can you explain that in plain English? -Ĭyber experts think the problem boils down to something called BGP, or Border Gateway Protocol - the system the internet uses to pick the quickest route to move packets of information around. In an apologetic blog post, Santosh Janardhan, Facebook's vice president of infrastructure, said that 'configuration changes on the backbone routers that coordinate network traffic between our data centres caused issues that interrupted this communication'.įacebook explained Tuesday the outage was 'caused not by malicious activity, but an error of our own making.' The outage, along with the whistleblower story on Sunday, prompted Facebook’s share price to drop 4.9% on Monday, causing founder and CEO Mark Zuckerberg’s personal wealth to drop $6bn, according to Bloomberg.Hundreds of millions of people were unable to access Facebook, Instagram and WhatsApp for more than six hours on Monday, underscoring the world's reliance on platforms owned by the Silicon Valley giant. We haven’t seen a cost estimate yet for how much it cost businesses who rely on Facebook. “The version of Facebook that exists today is tearing our societies apart and causing ethnic violence around the world,” she told 60 Minutes. Then on Sunday, the former Facebook civic integrity product manager Frances Haugen went public with explosive allegations that Facebook had prioritised growth and profit over public safety.

Last week Facebook paused a plan to launch Instagram for kids, after leaked internal research showed the company was aware the app could affect girls’ mental health. Facebook is not having a good time right now.

Isn’t this all weird timing for Facebook? No more than when Facebook is up and running. That an outage can have such a profound impact on billions of people for several hours will give some pause for thought.

In some countries, it is the dominant means of communication through services like WhatsApp. People rely on Facebook not only to connect with friends and family, but businesses use it to log into other services including online sales websites. However, the Facebook outage, along with others including the Cloudflare outage in 2020, and the Fastly one in June, show the problems with having a single point of failure for a vast number of online services people rely on. This one is fairly uncommon but not something that can be completely avoided. Can this sort of outage be avoided in future? How did they eventually fix it?įacebook so far has not gone into much detail about what went wrong and how it was fixed, but there were multiple reports the social media giant sent a technical team out to its servers in California to manually reset the servers where the problem originated.

Instagram whatsapp messenger down many full#

Thank you for bearing with us.- Facebook OctoWhy did it take so long to fix?įacebook’s own internal systems are run from the same place so it was hard for employees to diagnose and resolve the problem.Īs the Guardian’s UK technology editor, Alex Hern, put it on Twitter, “Facebook runs EVERYTHING through Facebook”, so the usual way you would fix a problem like this was also not working.įacebook staff were reportedly unable to access their own communications platform, Workplace, and were unable to access their office due to the security pass system being caught up in the outage.įacebook indicated the duration and severity of the outage meant the systems were being brought back to full capacity slowly. We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now. To the huge community of people and businesses around the world who depend on us: we're sorry.